1. WHAT SIZES ARE AVAILABLE FOR YOUR CLOTHING?
We offer different sizes for every piece of clothing. Each product should have their own measurements for you to compare yourself/a garment you have. If there are none, let us know by email and we can get you them! Please keep in mind all our clothing are based in Asia, so expect them to be considerably smaller than Europe/US!
*ALSO PLEASE HAND-WASH SO AESTHETIC CLOTHING!
1. What payment methods do you accept?
We ship from our partnered factories located in China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing. Our shop's currency is in USD though!
Order processing time takes 1-7 business days before shipment. Deliveries can take up to 1 week to 2 months. It depends what you purchased. You can 'CONTACT US' or email firstname.lastname@example.org for specific shipping times.
5. I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS?
We ship from different parts of China so some items might arrive earlier than others. If you'd like to know the status of your other items, please email us with your name and order number.
6. WHAT ABOUT POSSIBLE CUSTOM FEES?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country (very rarely this happens).
7. WILL THIS ITEM GET TO ME BEFORE _________?
If you plan to give one of our items as a holiday or occasional gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.
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A good surprise
When I ordered this item, I was expecting a lovely, thick, slightly loose fitting sweater with a cute little heart on the neck. This is not what received. What I was delivered was a skin tight long sleeved shirt, that was a little bit too short. I, luckily, wear a lot of high-waisted jeans so this wasn't much of a problem. If you are expecting the lovely large sweater it appears to be on the photo, you will be in for a surprise. I find it a shame that it only comes in one size, but the tight turtleneck didn't turn out to look too bad, so I decided not to return it. Fair product, but if you're not a size 2, it won't fit like it will in the picture.